Need help with Linguar? You're in the right place.
Contact us
The fastest way to reach us is email:
[email protected]
We're a small team, but we read everything and usually reply within a few
business days.
When reporting a problem, it helps a lot if you include:
- what you were doing when the problem happened;
- what you expected, and what happened instead;
- your device model and iOS version (e.g. iPhone 15, iOS 26);
- a screenshot or screen recording, if you can share one.
Common questions
How do I delete my account?
Open the app and go to Profile → Settings → Delete Account. Your account
is hidden immediately. If you change your mind, just sign in again within
30 days and the deletion is cancelled. After 30 days, your account and
personal data are permanently removed as described in our
Privacy Policy.
How do I report someone or block them?
Your safety matters to us.
- Block: open the person's profile or your chat with them and choose Block. They won't be able to contact you or see you anymore.
- Report: you can report a user or a specific message from the same menus. Tell us what happened — reports are confidential, and we review every one and take action where needed.
If someone made you feel unsafe, please also email us directly at
[email protected] so we can act quickly.
I can't sign in
- If you signed up with email, use Forgot password on the sign-in screen.
- If you used Sign in with Apple or Google, make sure you're choosing the same method you originally signed up with.
- Still stuck? Email us from the address linked to your account and we'll help you recover it.
How do the translation and explanation features work?
In any chat, long-press a message to translate it or get an explanation of
its grammar and meaning, in any language you've listed as one you speak. You
can save the result straight to your flashcards. Message text you select is
processed by an AI provider to generate the result — see our
Privacy Policy for details.
Something looks wrong with my flashcards, matches, or messages
Occasionally things go sideways. First, try updating to the latest version
of the app — most issues are fixed in updates. If the problem is still
there, email us with the details above and we'll dig in.
Privacy questions and requests
To access, correct, or delete your personal data, or for any other privacy
request, see our Privacy Policy or email
[email protected].
Feature ideas and feedback
Linguar is built in close conversation with the people who use it. If
something would make the app better for you, we genuinely want to hear it —
email us anytime.